NGS Troubleshooting

How to get Trotter 685 into Diagnostic Mode
With treadmill in dormant mode.
1. Press 9 9 9 enter on the keypad.
2. Use the + and – buttons to select a specific test.
3. Press "enter" to activate each test.

Diagnostic Menu Dynamic Tests
1. Program revision level To start the treadmill in Dynamic Test Mode press the "manual start" button.
2. Dynamic tests (press "enter" to select the test).
3. LED test ERROR REGISTER: lists the current error code.
4. Tone generator test LINE FREQUENCY: displays the electrical of the power source in Hz.
5. Overlay test MOTOR CURRENT: displays the average current draw over the last 15 seconds. Current draw should never exceed 8 amps with 180lbs load at 5 mph.
6. DMD Cable MOTOR VOLTAGE: displays DC voltage getting to the drive motor. (At full speed the DC voltage should read 188 VDC.)
7. RS0232 port check   
8. Clear error message   
9. Error log   
10. Clear error log   
11. Total mileage   
12. Total hours   
13. Number of starts   
14. "Out of Order"
display mode
15. Display base ID
and Version number
16. Exit Diagnostics   

To diagnose these common
errors, contact us for a

Troubleshooting Flowchart

ERROR 1 PWM shutdown
ERROR 2 Belt speed loss
ERROR 3 No belt speed
ERROR 4 Belt over speed
ERROR 6 Drive motor over voltage
ERROR 8 Power fault
ERROR 10 Elevation over speed
ERROR 11 No elevation speed
ERROR 12 Elevation limit
ERROR 13 Elevation time limit
ERROR 14 Communication time-out lower
ERROR 15 Line tick loss
ERROR 16 Loss of novram data
ERROR 17 No lower board
ERROR 18 Communication time-out upper